Annex B: Roadmap to national smart integrated ticketing

April 2024 to March 2025

  • Launch Northern Isles Smart ferry Concessions (Concessionary related activity)
  • Digital concessionary travel feasibility (Concessionary related activity)
  • MaaS evaluation (Travel data enhancements)
  • Support Fair Fares Review delivery projects for bus / rail / ferry (continues) (Ticketing)
  • Consult on bus open data policy and legislation (continues) (Travel data enhancements)
  • Launch of Digital Travel Data Services / Traveline Scotland (Travel data enhancements)
  • Commence ‘options for a smart integrated ticketing system’ work (Ticketing)

April 2025 to March 2027

  • Commence digital concessionary travel pilot work (if approved) (continues) (Concessionary related activity)
  • Commence any NSTAB delivery activity e.g. quick wins (continues) (Ticketing)
  • Enhanced legislation & guidance comes into force allowing regional ticketing arrangements and schemes to be enhanced (Ticketing)
  • Develop future of MaaS (if successful outcomes) (continues (Travel data enhancements)
  • Launch Western Isles Smart ferry Concessions (Concessionary related activity)
  • Open data legislation laid (continues) (Travel data enhancements)
  • NSTAB advice on technological standard & specify standards if appropriate (Ticketing)
  • Consider legislation regards new integrated ticketing system (Ticketing)

April 2027 - Mar 2029

  • Deliver the business case for a new national integrated ticketing system (continues) (Ticketing)
  • Review digital concessionary travel pilot – next steps (Concessionary related activity)
  • Procurement for new Digital Travel Data Services (Travel data enhancements)

April 2029 onward

  • Award new Digital Travel Data Services contract (Travel data enhancements)
  • Introduce a new national integrated ticketing system (subject to business case & funding) (continues) (Ticketing)
  • Support pre-purchase multi-modal travel booking for most journeys in Scotland (continues) (Ticketing)
  • Support delivery of multi-modal Account Based Ticketing, utilising any technological standard (continues) (Ticketing)

Dependencies

  • Stakeholder support
  • PESTLE support, ability & alignment
  • Advice from NSTAB
  • Funding

Assumptions

  • No significant policy change
  • Transport market remains the same

Tools

  • Guidance
  • Legislation
  • Contracts
  • Funding
  • Forum creation
  • Project management