Counterfactual survey results

Introduction

As outlined above, 101 respondents completed the Counterfactual Survey Questionnaire. Results in this section are weighted to be representative by age.

Household Profile

Respondents were asked to indicate how many adults and children were permanent residents in their household. Over three quarters (69%, n=70) of respondents indicated that there were two permanent adults in their household, with two thirds (66%, n=67) also indicating there were no children in the household.

Respondents were asked to indicate their working status.  Table 22 below shows that 31% (n=31) worked full-time, while a further 23% (n=23) worked part-time. In addition, 31% (n=31) were retired and 15% (n=15) were unemployed.

Table 22 Counterfactual Survey – Employment breakdown

Employment Status	Number	Percentage
Full time employment	31	31%
Part time employment	23	23%
Unemployed	15	15%
Retired	31	31%
Total	101	100%

Respondents were asked to indicate how many cars or vans were owned or available to their household. Table 23 below outlines the number of cars or vans per household of those who specified this. As shown, around two thirds of respondents (65%, n=55) indicated that they owned, or had access to, one car.

Table 23 Counterfactual Survey – Household car/van availability

Number of Cars	Number	Percentage
1	55	65%
2	20	24%
3	6	7%
4+	3	3%
Total	85

Thereafter, respondents were presented with a series of statements regarding how dependent their household was on the use of a car. As shown in Figure 37, the largest proportion of respondents (45%, n=46) noted that a car was essential for their everyday needs. Only one respondent (1%) noted that they did not own a car and were not dependent on car travel.

Current Public Transport

Respondents were asked how satisfied they were with current public transport services with respect to their household’s travel needs. As shown in Figure 37, more respondents indicated that they were dissatisfied (39%, n=40) than satisfied (28%, n=28). Only 6% (n=6) of respondents noted that there were no public transport services where they live.

Respondents were then asked to indicate the main factors which influenced their satisfaction with public transport. It should be noted that respondents could select all applicable factors and, as such, the percentages outlined in Figure 38 represents the percentage of cases and do not equal 100%. The most influential factor was ‘frequency’ of services with 86% (n=59) of respondents selecting this, closely followed by ‘availability of public transport services’ which was selected by 86% (n=58) of respondents. Of the 17% (n=11) of respondents who selected ‘other’, six noted that ‘cost’ was an influential factor regarding their satisfaction with services. The closest train station being far away, poor accessibility, lack of bus services and timetables that do not suit were also noted as factors.

Around three quarters (74%, n=75) of respondents noted that if public transport services in their area improved their household would be more likely to use them. These respondents were asked to select all of the improvements they would make from the list shown in Figure 39 (again, the percentages shown are the percentages of cases). Nearly all respondents at this question, 95% (n=71), indicated that they would improve the availability of public transport services. Over three quarters of respondents also selected frequency, reliability and length of operating day. Of those who selected ‘other’, the number of destinations/connections and improving the A7 to reduce journey times were listed.

Travel to Work and Education

Of the 55 respondents who indicated they were in work/education, around two thirds (65%, n=36) travelled to a fixed place of work/education entirely, 18% (n=10) had flexible arrangements and so partially worked/learned from home and partially travelled to a fixed location, while 16% (n=9) entirely worked/learned from home. The location of where respondents travelled to work/education are shown in Figure 40.

Around half of the respondents typically travelled for work/educational purposes five days a week (52%, n=24), with all of the other respondents (n=22) travelling between two and four days a week.

Respondents were asked how long their journey to work/education usually takes. As shown below, 31% (n=14) of respondents indicated that their journey takes between 16-30 minutes and over an hour respectively:

• <10 mins: 9%
• 10-15 mins: 27%
• 16-30 mins: 31%
• 31 mins-1 hour: 2%
• >1 hour: 31%

Just over half of the respondents drove to work/education (53%, n=24), while 32% (n=15) indicated that they travelled by bus and 12% (n=5) walked. 

Table 24 Counterfactual Survey – Mode of travel to work/education

Travel Mode	Number	Percentage
Car / Van (drove myself)	24	53%
Bus	15	32%
Walk	5	12%
Car / Van (dropped off)	1	3%

The respondents who travelled by bus stated that they used the following services:

• Service 20, Peter Hogg
• Service 67, Border Buses
• Service 68, Border Buses

Those who indicated that they drove themselves to work/education were asked where they parked. Most (85%, n=21) indicated that they parked at their workplace while the other 15% (n=4) used free on-street parking.

Travel for Personal Business / Leisure

Destinations Visited

All respondents were asked to identify the locations they had travelled to for personal business (including trips to/from banks, churches, hospitals, doctors’ surgeries, dentists, hairdressers, libraries, etc.) and for leisure in the last 30 days. Table 25 shows that most respondents had visited Galashiels (68%, n=69), Jedburgh (61%, n=26), Kelso (58%, n=59) and Hawick (56%, n=57) for personal business. Similarly, Galashiels (62%, n=63) and Jedburgh (46%, n=46) were also the most popular locations to visit for leisure.

Table 25 Counterfactual Survey – Destinations visited for both personal business and leisure

Destination	Personal Business (No.)	Leisure (No.)	Personal Business (%)	Leisure (%)
St Boswells	38	12	37%	12%
Jedburgh	62	46	61%	46%
Melrose	40	26	39%	26%
Tweedbank	25	12	25%	14%
Galashiels	69	63	68%	62%
Kelso	59	37	58%	36%
Hawick	57	38	56%	38%
Peebles	6	8	6%	8%
Edinburgh	38	32	37%	32%
Berwick-upon-Tweed	7	11	7%	11%
Newcastle	2	9	2%	9%
Carlisle	3	9	3%	9%
Other	3	6	3%	6%
I've not travelled for personal business purposes in the past 30 days	3	10	3%	10%
Base*	409	322	-	-

*Multiple responses were given at this question

The ‘other’ locations that respondents travelled to for personal business included Bonchester Bridge, Kirkcaldy, Lenzie and Newton, while the ‘other’ locations visited for leisure included Aberdeen, Ancrum, Coldstream, Dumfries, Dunbar, Eyemouth, Earlston, Lanark and Langholm.

Frequency of Visits

Table 26 shows that most locations were visited up to five times in the last 30 days for personal business. The respondents indicated that they travelled to Jedburgh most often of the locations listed, with 27% (n=16) of respondents noting that they had travelled there more than 20 times in the last 30 days.

Table 26 Counterfactual Survey – Frequency of personal business trips

Personal Business Travel	Up to 5 times	6-10 times	11-15 times	16-20 times	21-30 times	>30 times	Base:
St Boswells	72%	8%	5%	5%	11%	-	n=38
Jedburgh	51%	3%	6%	13%	27%	-	n=62
Melrose	79%	7%	8%	5%	-	2%	n=40
Tweedbank	89%	7%	-	-	4%	-	n=25
Galashiels	78%	19%	-	-	3%	-	n=69
Kelso	87%	8%	1%	2%	2%	-	n=59
Hawick	75%	18%	2%	1%	3%	2%	n=57
Peebles	100%	-	-	-	-	-	n=6
Edinburgh	94%	2%	-	-	1%	2%	n=38
Berwick-upon-Tweed	80%	20%	-	-	-	-	n=7
Newcastle	100%	-	-	-	-	--	n=2
Carlisle	100%	-	-	-	-	-	n=3

In terms of leisure travel, once again, across all locations most respondents indicated that they travelled there up to five times in the last 30 days. Similar to the personal business travel, Jedburgh was a popular place to travel for leisure with 21% (n=10) of respondents indicating that they had travelled there between 21 and 30 times in the last 30 days.

Table 27 Counterfactual Survey – Frequency of leisure trips

Leisure Travel	Up to 5 times	6-10 times	11-15 times	16-20 times	21-30 times	>30 times	Base:
St Boswells	68%	7%	7%	7%	10%	-	n=12
Jedburgh	53%	5%	18%	2%	21%	-	n=46
Melrose	93%	-	3%	-	-	4%	n=26
Tweedbank	94%	6%	-	-	-	-	n=14
Galashiels	93%	3%	1%	-	3%	-	n=63
Kelso	87%	10%	-	1%	2%	-	n=37
Hawick	72%	24%	-	1%	2%	-	n=38
Peebles	100%	-	-	-	-	-	n=8
Edinburgh	93%	7%	-	-	-	-	n=32
Berwick-upon-Tweed	92%	8%	-	-	-	-	n=11
Newcastle	100%	-	-	-	-	-	n=9
Carlisle	100%	-	-	-	-	-	n=9

Travel Mode

Table 28 and Table 29 show which mode of transport respondents typically used to get to each of the locations for personal business and leisure. As shown, car/van travel was the most popular mode of choice for all of the locations across both travel purposes. Where rail travel was used, it was generally for trips to Edinburgh. Buses were used to travel to several of the locations, but Galashiels and Hawick were the most popular locations to travel to by bus.

Table 28 Counterfactual Survey – Travel mode for personal business trips

Personal Business Travel	Walk	Bus	Rail	Car/Van (dropped off)	Car/Van (drove myself)	Other	Base
St Boswells	5%	5%	-	31%	59%	1%	n=38
Jedburgh	29%	1%	-	19%	50%	1%	n=62
Melrose	-	3%	-	18%	79%	-	n=40
Tweedbank	-	2%	-	37%	61%	-	n=25
Galashiels	-	16%	-	30%	54%	-	n=69
Kelso	-	3%	-	22%	73%	2%	n=59
Hawick	-	15%	-	17%	68%	-	n=57
Peebles	-	-	-	21%	79%	-	n=6
Edinburgh*	-	5%	8%	22%	61%	1%	n=38
Berwick-upon-Tweed	-	7%	-	33%	60%	-	n=7
Newcastle	-	-	-	-	100%	-	n=2
Carlisle	-	-	-	28%	72%	-	n=3

*A further 20% of leisure trips to Edinburgh was indicated to be completed by ‘Bus and Rail’ and 8% of leisure trips to Edinburgh were undertaken by ‘Park and Ride (Rail)’

Table 29 Counterfactual Survey – Travel mode for leisure trips

Leisure Travel	Walk	Bus	Rail	Car/Van (dropped off)	Car/Van (drove myself)	Other	Base
St Boswells	18%	7%	-	18%	54%	3%	n=12
Jedburgh	50%	1%	-	8%	41%	1%	n=46
Melrose	4%	-	-	24%	73%	-	n=26
Tweedbank	-	-	7%	58%	35%	-	n=14
Galashiels	-	22%	-	33%	45%	-	n=63
Kelso	-	1%	-	22%	77%	-	n=37
Hawick	-	18%	-	19%	64%	-	n=38
Peebles	-	-	-	33%	67%	-	n=8
Edinburgh*	-	3%	8%	28%	29%	1%	n=32
Berwick-upon-Tweed	-	4%	-	32%	56%	8%	n=11
Newcastle	-	-	-	-	100%	-	n=9
Carlisle	-	71%	-	20%	10%	-	n=9

Bus Services Used

Those who indicated that they travelled by bus for both personal business and leisure used the following services:

• Service 51 to St Boswells
• Service 29 to Jedburgh
• Service 68 to Melrose, Tweedbank and Galashiels
• Service 20 to Kelso and Hawick
• Service 51 or 52 to Edinburgh
• Service 60 to Berwick-upon-Tweed

Journey Times

Respondents were then asked to indicate how long it took them to travel to each location. The results of this are shown in Table 30 and Table 31. While the journey times are similar between the two travel purposes, there are some differences. For example, those travelling to Jedburgh for leisure indicated that their journey time was longer than those travelling for personal business.

Respondents generally travelled for the least amount of time to reach Jedburgh and St Boswells. Conversely, respondents travelled the longest to reach Newcastle, Edinburgh and Carlisle.

Table 30 Counterfactual Survey – Personal business trip journey time

Personal Business Travel	0-5 mins	6-10 mins	11-20 mins	21-30 mins	31mins - 1 hour	>1 hour	Base
St Boswells	27%	14%	46%	9%	4%	-	n=38
Jedburgh	42%	36%	21%	1%	-	-	n=62
Melrose	5%	22%	56%	12%	4%	-	n=40
Tweedbank	4%	9%	74%	12%	2%	-	n=25
Galashiels	-	1%	37%	45%	16%	1%	n=69
Kelso	2%	3%	77%	15%	4%	-	n=59
Hawick	-	8%	62%	27%	3%	-	n=57
Peebles	-	-	7%	15%	57%%	22%	n=6
Edinburgh*	-	-	-	-	62%	36%	n=38
Berwick-upon-Tweed	-	-	-	-	80%	20%	n=7
Newcastle	-	-	-	-	-	100%	n=2
Carlisle	-	-	-	-	14%	86%	n=3

Table 31 Counterfactual Survey – Leisure trip journey time

Leisure Travel	0-5 mins	6-10 mins	11-20 mins	21-30 mins	31mins - 1 hour	>1 hour	Base
St Boswells	36%	29%	21%	7%	7%	-	n=12
Jedburgh	23%	40%	19%	16%	2%	-	n=46
Melrose	5%	21%	59%	7%	9%	-	n=26
Tweedbank	6%	16%	68%	10%	-	-	n=14
Galashiels	-	1%	25%	48%	26%	-	n=63
Kelso	-	6%	71%	19%	4%	-	n=37
Hawick	-	10%	71%	17%	0%	-	n=38
Peebles	-	-	-	11%	72%	17%	n=8
Edinburgh*	-	-	-	-	58%	42%	n=32
Berwick-upon-Tweed	-	-	-	-	84%	16%	n=11
Newcastle	-	-	-	-	5%	95%	n=9
Carlisle	-	-	-	-	5%	95%	n=9