Biographical information on respondents

The main consultation asked respondents six questions about themselves and their use of the CHFS network.

Responses by individual or organisation are set out in Table 3 below. A full break down by organisation type is included at Annex 2.

Table 3: Responses by type and purpose of use of CHFS network services

Respondents	For Business	For Personal/Leisure	For Work/Education	All of the above	Other	Total
Organisations	9	1	0	13	2	25
% of organisations	36%	4%	0%	52%	8%	Not Applicable
Individuals	14	171	18	159	13	375
% of individuals	4%	46%	5%	42%	3%	Not Applicable
All respondents	23	172	18	172	15	400
% of all respondents	6%	43%	5%	43%	4%	Not Applicable

Respondents were most likely to say that they mainly use CHFS services for personal/leisure use or for all of the possible reasons given – 43% of those who answered the question in both cases. Unsurprisingly, the pattern was different for organisations, with 36% mainly using services for business and 52% for all of the reasons given.

Responses by individual or organisation are set out in Table 4 below. A full break down by organisation type is included at Annex 2.

Table 4: Frequency of use of CHFS network services

Respondents	2-4 times a week	5-7 times a week	Once a week	Once every other week	Once a month	Occasionally	Seasonal (Summer period)	Other	Total
Organisations	0	6	0	1	5	1	0	10	23
% of organisations	0%	26%	0%	4%	22%	4%	0%	43%	Not Applicable
Individuals	35	9	40	74	103	60	12	42	375
% of individuals	9%	2%	11%	20%	27%	16%	3%	11%	Not Applicable
All respondents	35	15	40	75	108	61	12	52	398
% of all respondents	9%	4%	10%	19%	27%	15%	3%	13%	Not Applicable

Respondents were most likely to say they use CHFS services once a month (27% of those who answered the question), followed by once every other week (19%).

Excepting the ‘Other’ option (selected by 43% of the organisations who answered the question), organisations were most likely to use services 5-7 times a week (26%) or once a month (22%). Half of the organisations selecting the 5-7 times a week option were Haulage companies (See Annex 2).

Among the organisations who selected the ‘Other’ option, and who went on to explain their choice, there were references to staff using multiple services in any one day, to using the ferry on an ‘as needed’ basis, and to being a group or organisation whose members will have their own pattern and frequency of ferry use.

Responses for individual respondents are set out in Table 5 below.

Table 5: Responses by age bracket

Respondents	16 to 18	22 to 34	35 to 44	45 to 54	55 to 64	65 or over	Other	Total
Individuals	1	31	43	78	99	123	0	375
% of individuals	0%	8%	11%	21%	26%	33%	0%	Not Applicable

Respondents were most likely to fall in the 65 or over age bracket, with 33% of those who answered the question falling in this age group. Overall, the proportion of respondents decreased according to age bracket, and only one respondent was aged 16-18 years old.

Responses for individual respondents are set out in Table 6 below.

Table 6: Responses by disability status

Respondents	Yes	No	Total
Individuals	40	335	375
% of individuals	11%	89%	Not Applicable

Amongst individual respondents, 11% of those who answered the question said that they considered themselves to have a disability.

Respondents	CHFS network visitor or tourist	CHFS network business (Island and Scottish mainland)	CHFS network resident (Islands including Peninsulas)	CHFS network resident (Scottish Mainland)	Total
Organisations	0	5	15	3	23
% of organisations	0%	22%	65%	13%	Not Applicable
Individuals	28	8	275	35	346
% of individuals	8%	2%	79%	10%	Not Applicable
All respondents	28	13	290	38	369
% of all respondents	8%	4%	79%	10%	Not Applicable

A majority – 79% of those who answered the question – identified themselves as CHFS network residents on islands and peninsulas.

Tables 8: Responses by Local Authority and Community Area

North Ayrshire Council

Community	n
Arran	73
Cumbrae	11
Total	84

Argyll and Bute Council

Community	n
Islay	32
Colonsay	4
Mull and Iona	19
Coll and Tiree	8
Kerrera	2
Luing	1
Bute	14
Dunoon/Cowal Peninsula	21
Rosneath Peninsula	3
Kintyre	1
Total	105

Comhairle nan Eilean Siar

Community	n
Lewis and Harris	32
Uists, Benbecula and Barra	23
Outer Hebrides - unspecified	14
Total	69

The Highland Council

Community	n
Skye	1
Raasay	9
Small Isles	1
Total	11

Unknown

Community	n
Hebrides - unspecified	2
Total	2

Scottish Mainland

Community	n
CHFS area - North Ayrshire, South Ayrshire, East Ayrshire, Argyll and Bute, Inverclyde	20
Other - East Dunbartonshire, Edinburgh, Falkirk, Fife, Glasgow, Highland (Inverness), Moray, Perth and Kinross, South Lanarkshire, Stirling	19
Total	39

Location outside Scotland

Community	n
Total	2

In terms of a single island or peninsula, the largest number of responses came from residents of the Isle of Arran, followed by Islay and then Lewis and Harris. With respect to local authority area, the largest number of respondents were resident in Argyll and Bute.

The consultation paper did not define the extent of the CHFS network area with respect to the Scottish mainland, and some respondents who would seem likely to be classed as residents described themselves as visitors, and vice versa. The table therefore shows the number of mainland respondents according to area indicated rather than the group selected.